Smart Retail

Harness Edge AI to turn real-time data into faster decisions, smarter customer experiences, and more efficient retail operations.

Edge AI in Retail

Advantech integrates edge AI hardware and software to simplify deployment, delivering comprehensive solutions across Intelligent Store Solutions, Store Management Solutions, and Self-Service Kiosk Solutions.

Edge AI in Retail

Interactive Signage

Combine interactive displays, Edge AI, and content management to deliver personalized content and product recommendations based on customer insights and interactions.

Interactive Signage
  • Personalized Content Delivery

    Deliver targeted promotions and content based on customer profiles, behaviors, and contextual insights.

  • Intelligent Product Recommendations

    Recommend relevant products based on customer interests and interactions to create a more personalized shopping experience.

  • Voice AI Interaction

    Enable natural voice interactions for product search, recommendations, and in-store assistance.

  • Audience Insights with SignageBI

    Gain visibility into audience profiles and engagement through SignageBI, helping retailers better understand who is interacting with their signage and optimize content strategies.

  • Multi-Store Content & Device Management

    Centrally manage signage content and devices across multiple stores and locations, simplifying deployment and ensuring consistent experiences at scale.

In-Store Traffic Analytics

Combine AI-powered cameras, edge computing, and centralized analytics to monitor visitor traffic and occupancy in real time, providing actionable insights for store operations, space utilization, and safety management.

In-Store Traffic Analytics
  • Real-Time People Counting

    Accurately count visitors entering and exiting designated areas to gain real-time visibility into foot traffic and occupancy.

  • Traffic Flow & Space Utilization

    Analyze visitor traffic patterns across different zones to better understand space utilization and optimize store operations.

  • Occupancy & Safety Management

    Monitor occupancy levels and set capacity thresholds to help manage crowded areas and maintain safer environments.

  • Dwell Time Analysis

    Analyze how long visitors stay in specific areas to identify high-interest zones and gain deeper insights into customer engagement.

Queue Management

Integrate vision AI with service counters and self-service kiosks to detect queue length and waiting times, helping managers respond quickly, optimize staffing, and improve service efficiency.

Queue Management
  • Real-Time Queue Detection

    Detect and monitor the number of customers waiting in designated queue areas in real time.

  • Queue Length Monitoring

    Track queue length and set thresholds to alert staff when additional service support is needed.

  • Waiting Time Analysis

    Analyze customer waiting times to identify service delays and improve operational efficiency.

  • Service Resource Optimization

    Use queue insights to optimize staff allocation, reduce congestion, and improve the overall customer experience.

SCO Loss Prevention

Integrate Vision AI with self-checkout systems to monitor checkout activities in real time, detect suspicious events and transaction exceptions, and help retailers reduce shrinkage without disrupting the checkout experience.

SCO Loss Prevention
  • Missed Scan Detection

    Detect items that are placed in the bagging area without being properly scanned to help prevent unintentional or intentional losses.

  • Barcode Switching Detection

    Identify inconsistencies between scanned barcodes and actual products to detect potential barcode switching or product mismatches.

  • AI-Powered Item Recognition

    Use Vision AI to recognize products at checkout and cross-check visual information with transaction data for greater accuracy.

  • Real-Time Exception Alerts

    Flag suspicious checkout activities and transaction exceptions in real time, enabling store staff to respond quickly when attention is needed.

FAQs

  • 1

    Why choose Edge AI over cloud-based AI for retail?

    Edge AI processes data locally, enabling faster responses, reduced network dependency, and more efficient real-time retail operations.
  • 2

    Can AI retail solutions work with existing store infrastructure?

    Advantech offers flexible Edge AI hardware and software solutions that can be integrated with existing retail systems, depending on deployment requirements.
  • 3

    Can smart retail solutions be deployed across multiple stores?

    Yes. Advantech supports centralized content and device management, helping retailers maintain consistent operations and customer experiences across locations.
  • 4

    What types of retail businesses can benefit from Edge AI?

    Supermarkets, convenience stores, shopping malls, and other retail environments can use Edge AI to improve customer engagement, store efficiency, and loss prevention.
  • 5

    How can retailers get started with Advantech's smart retail solutions?

    Contact Advantech to discuss your retail challenges and explore suitable Edge AI solutions. Our team can help evaluate your requirements and discuss potential Proof of Concept (PoC) opportunities before deployment.